Why eos utility is not working

Open the settings in your Canon EOS menu. Disable them first and then plug the camera to the computer. Either charge it fully or replace the camera battery. Update Windows 10 to get the latest device drivers for the external USB on your system.

Updates usually fix bugs and system-related issues. Directly connect the Canon memory card to the computer using a card reader to bypass the issue of Windows not recognizing the Canon camera. The PC can easily detect the SD card. You can transfer or copy the camera photos on your Windows laptop or desktop. Some laptops have an SD card slot as well. You can insert the camera storage card and access the SD card photos and videos on your computer.

This will delete the complete camera information from the PC. Now, Windows 10 may be able to recognize the camera. Whenever Windows 10 PC experience problems related to external devices like a camera, try troubleshooting the USB controllers. They also refer to external devices connected to computer like mobile phone, camera, printer, etc.

Next, restart your computer. Contact Us. Try connecting the camera to a different USB terminal. Try using the Device Manager.

Use a USB cable to connect the camera and the computer. Some cameras do not come with USB cables. If the camera is not recognized by the EOS Utility software, please check whether any of the following cases may be a remedy to the problem. The supported software version may differ depending on the camera you use and the operating system installed on the computer.

When using a camera or computer that differs from the model used initially, please download the supported version of EOS Utility. Importing problems may occur if there are too many images more than 1, on the memory card. If there are multiple USB terminals on your computer, connecting the cable to a different USB terminal may allow the camera to be recognized by the computer. If you reconnect the camera and the computer with a USB cable and try to detect the camera again after deleting the camera information using the Device Manager, the camera will sometimes be detected correctly.

Leave your computer and camera connected through the USB cable. This completes the procedure for what to do if deleting the software by using the uninstaller does not work. After uninstalling EOS Utility by following one of the procedures above, restart your computer. To prevent computer malfunctions, always restart your computer after you have uninstalled EOS Utility.

Re-installing the software without first restarting your computer is particularly likely to result in computer malfunctions. Check the version Ver. Please download the euxxxen.